Shipping policy
Shipping Policy
Last Updated: September 28, 2026
Thank you for shopping with TryFylos. We work with trusted fulfillment partners to deliver your order as quickly and reliably as possible. Please review our shipping policy below for information regarding processing times, delivery estimates, tracking, and more.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully completed.
Orders placed on weekends or holidays may begin processing on the following business day.
During periods of high demand, holidays, promotions, or unexpected fulfillment delays, processing times may be slightly longer.
Shipping Times
Estimated delivery times within the United States are generally:
5–15 business days after processing
Please note that delivery times are estimates and are not guaranteed. Shipping delays may occur due to carrier delays, weather, holidays, customs, high order volumes, or other circumstances outside of our control.
Multiple Packages
Because we work with different fulfillment partners, items purchased in the same order may occasionally be shipped separately.
If this occurs, you may receive multiple packages and separate tracking numbers. You will not be charged additional shipping fees because your order arrives in multiple shipments.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation containing your tracking information when tracking is available.
Please allow 2–5 business days for tracking information to begin updating after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.
TryFylos is not responsible for packages that are delayed, returned, or delivered incorrectly because of inaccurate or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your tracking information shows that your package has not moved for an extended period or you believe your shipment may be lost, please contact us so we can help investigate the issue.
Carrier delays can sometimes occur, and packages may arrive later than the original estimated delivery date.
If a package is marked as delivered but cannot be located, we recommend checking with household members, neighbors, your local carrier, and surrounding delivery areas before contacting us.
Returned Packages
If a package is returned to the sender because of an incorrect address, failed delivery attempt, refusal of delivery, or other issue caused by the recipient, additional shipping charges may apply if the order needs to be reshipped.
International Shipping
International shipping availability may vary depending on the product and destination.
Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country unless otherwise stated during checkout.
International orders may experience additional delays due to customs processing.
Shipping Delays
TryFylos is not responsible for shipping delays caused by circumstances outside of our reasonable control, including severe weather, carrier disruptions, customs inspections, transportation delays, natural disasters, or other unexpected events.
We will always make reasonable efforts to assist customers when shipping issues occur.
Contact Us
If you have questions regarding your order or shipment, please contact our customer support team.
TryFylos Customer Support
Email: TryFylos@gmail.com
Please include your order number and the email address used when placing your order so we can assist you as quickly as possible.